Your privacy matters to us. This policy explains exactly what personal data crickex apps collects, why we collect it, how we use it, and what rights you have as a player in Bangladesh.
256-bit SSL encryption protects all data transmitted through crickex apps at all times.
Crickex apps does not sell your personal data to third parties — ever, under any circumstances.
You can access, correct, or request deletion of your personal data held by crickex apps.
Unsubscribe from crickex apps marketing communications at any time with a single click.
Crickex apps ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how crickex apps collects, uses, stores, and protects your personal data when you register an account, make a deposit, play games, or interact with our platform in any way.
This policy applies to all players accessing crickex apps from Bangladesh and any other permitted jurisdiction. By registering on crickex apps or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with crickex apps.
Plain language note: We've written this policy to be as clear and straightforward as possible. If anything is unclear, contact us at [email protected] and we'll explain it in plain terms.
Crickex apps collects only the personal data that is necessary to operate the platform, verify your identity, process transactions, and comply with our legal obligations. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address | Account communication, security alerts, support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet history, session duration, login times | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution, quality assurance |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.
Crickex apps collects your personal data through several channels, all of which are clearly identified below:
Crickex apps uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The primary purposes for which we use your data are:
Responsible gaming use: Crickex apps uses your usage data — including bet sizes, session frequency, and deposit patterns — to identify players who may be experiencing gambling-related harm. This is done to protect you, not to profile you for commercial purposes.
Crickex apps processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
Crickex apps does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
No selling, ever: Crickex apps will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party. Your data is used to run the platform and protect you — nothing else.
Crickex apps retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specific retention periods are as follows:
When your data is no longer required for any of the above purposes, crickex apps will securely delete or anonymise it. Anonymised data — which cannot be linked back to you — may be retained indefinitely for statistical and analytical purposes.
Crickex apps uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and detect fraud. When you first visit crickex apps, you will be presented with a cookie consent notice that allows you to manage your preferences.
The types of cookies used on crickex apps are:
You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect the functionality of crickex apps. For full details, refer to our cookie settings panel available on the platform.
Crickex apps takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
While crickex apps takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.
Security incident response: In the unlikely event of a data breach that affects your personal data, crickex apps will notify you promptly and take immediate steps to contain the breach and minimise any potential harm.
As a crickex apps player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.
Request a copy of all personal data crickex apps holds about you, along with information about how it is used.
Request correction of any inaccurate or incomplete personal data held by crickex apps.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
Request that crickex apps restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service provider.
Object to processing of your data based on legitimate interests, including profiling for direct marketing purposes.
Crickex apps may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, and special offers. We will only send you marketing communications if you have opted in to receive them during registration or at a later point through your account settings.
You can opt out of crickex apps marketing communications at any time by:
Opting out of marketing communications will not affect your ability to use crickex apps or receive important account and security notifications, which are sent regardless of your marketing preferences.
Crickex apps is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player under 18 has registered on crickex apps, we will immediately close the account, delete all associated personal data, and return any deposits made to the original payment method where possible.
If you believe a minor has registered on crickex apps, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Crickex apps may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by email and display a prominent notice on the crickex apps platform before the changes take effect.
The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to review this policy periodically. Your continued use of crickex apps after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
Stay informed: If you disagree with any changes to this Privacy Policy, you have the right to close your crickex apps account and request deletion of your personal data, subject to our legal retention obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way crickex apps handles your personal data, please get in touch with our team:
For information about our platform rules, see our Terms and Conditions. For responsible gaming support, visit our Responsible Gaming page.
Why It Matters
Privacy isn't just a legal requirement for us — it's a core part of how crickex apps earns and keeps your trust as a Bangladesh player.
Every piece of data you send to crickex apps — from your login credentials to your payment details — is protected by 256-bit SSL encryption, the same standard used by major banks worldwide.
Crickex apps collects only what is genuinely necessary to run the platform and meet our legal obligations. We don't collect data just because we can — every data point has a clear, stated purpose.
You will never receive unsolicited marketing from crickex apps. We only send promotional communications to players who have explicitly opted in, and you can opt out at any time with a single click.
This policy tells you exactly what data crickex apps collects, why we collect it, who we share it with, and how long we keep it. No hidden data practices, no vague language — just clear, honest information.
Crickex apps conducts regular security audits and penetration tests to identify and address vulnerabilities before they can be exploited. Your data security is an ongoing commitment, not a one-time setup.
Have a question about your data? Our support team is available 24/7 to help you exercise your privacy rights, update your data, or understand how crickex apps uses your information.
Play With Confidence
Now that you know exactly how crickex apps protects your privacy, join over 500,000 Bangladesh players already on the platform. 1,200+ games, fast bKash and Nagad payments, and a platform that takes your security as seriously as you do.
18+ only. Please play responsibly. Responsible Gaming