Legal · Platform Rules · Player Rights

Crickex Apps Terms and Conditions — Know Before You Play

These terms govern your use of crickex apps. We've written them to be as clear as possible — no unnecessary legal jargon, just the rules that keep the platform fair and safe for every Bangladesh player.

Last Updated: January 2025
18+ Only

You must be at least 18 years old to register and play on crickex apps. Age verification is required.

One Account

Each player is permitted one account on crickex apps. Duplicate accounts will be closed and balances forfeited.

Fair Play

All games on crickex apps use certified RNG technology. Manipulation or exploitation of bugs is strictly prohibited.

Bonus Rules Apply

All bonuses on crickex apps are subject to wagering requirements and specific terms stated at the time of the offer.

1 Introduction

Welcome to crickex apps. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and crickex apps ("we", "us", "the Platform") governing your access to and use of the crickex apps website, mobile application, and all associated services.

By registering an account on crickex apps, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use crickex apps.

These Terms apply to all players accessing crickex apps from Bangladesh and any other permitted jurisdiction. They should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and crickex apps.

Plain language note: We've written these Terms to be as straightforward as possible. If you have any questions about what something means, contact our support team at [email protected] before you start playing.

2 Eligibility

To open and use a crickex apps account, you must meet all of the following requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age. Crickex apps does not permit minors to register or play under any circumstances.
  • You must be accessing crickex apps from a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of a crickex apps employee or contractor.
  • You must not have been previously excluded or banned from crickex apps for any reason.
  • You must be acting on your own behalf and not as an agent for any third party.
  • You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.

Crickex apps reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be immediately closed, all winnings will be forfeited, and any deposits made will be returned to the original payment method where possible.

Important: It is your responsibility to ensure that online gaming is legal in your jurisdiction before registering on crickex apps. We do not provide legal advice and cannot confirm the legality of gaming in your specific location.

3 Account Registration

Each individual is permitted to hold only one account on crickex apps. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all accounts being closed and balances forfeited.

When registering on crickex apps, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, phone number, and any other information requested during the registration process. Providing false information is a breach of these Terms and may result in immediate account closure.

You are responsible for maintaining the security of your crickex apps account credentials. You must not share your username or password with any other person. Crickex apps will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

  • Notify crickex apps immediately if you suspect unauthorised access to your account.
  • Enable two-factor authentication for additional account security.
  • Do not access your crickex apps account from shared or public devices without logging out fully after each session.
  • Keep your registered email address and phone number current — these are used for account verification and security alerts.

Crickex apps may require identity verification (KYC) at any point, including before processing withdrawals. You will be required to provide a government-issued photo ID, proof of address, and proof of payment method. Failure to complete KYC verification within the requested timeframe may result in account suspension.

4 Deposits & Withdrawals

Crickex apps supports deposits and withdrawals via bKash, Nagad, and Rocket — the primary mobile banking services used by players in Bangladesh. All transactions are processed in BDT (Bangladeshi Taka). The minimum deposit amount is ৳200. Minimum withdrawal amounts are stated on the cashier page and may vary by payment method.

Deposits on crickex apps are credited to your account instantly in most cases. If a deposit does not appear within 30 minutes, contact our support team with your transaction reference number. Do not attempt a second deposit before confirming the status of the first.

Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification. Crickex apps does not transfer funds to third-party accounts or payment methods not registered in your name. Standard withdrawal processing times are as follows:

  • bKash: typically within 1–4 hours of approval
  • Nagad: typically within 1–4 hours of approval
  • Rocket: typically within 2–6 hours of approval
  • VIP tier players receive priority processing with faster turnaround times

Crickex apps does not charge fees on standard deposits or withdrawals. However, your mobile banking provider may apply their own transaction charges, which are outside our control. You are responsible for any such third-party fees.

Withdrawal note: Crickex apps may delay or withhold a withdrawal pending completion of identity verification or investigation of suspected fraudulent activity. We will notify you if this applies to your account and provide a clear timeline for resolution.

5 Bonuses & Promotions

Crickex apps offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the offer is made, in addition to the general bonus rules set out here. In the event of any conflict, the specific offer terms take precedence.

All bonuses awarded on crickex apps are subject to wagering requirements before any associated winnings can be withdrawn. The wagering requirement multiplier applicable to each bonus is stated clearly in the offer details. For example, a ৳1,000 bonus with a 20x wagering requirement means you must wager ৳20,000 in eligible games before the bonus balance becomes withdrawable.

  • Bonuses must be claimed within the validity period stated in the offer. Expired bonuses cannot be reinstated.
  • Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games and live casino may contribute at a lower rate. Contribution rates are stated in the offer terms.
  • Crickex apps reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Bonuses are intended for personal recreational use only. Using bonuses as part of a systematic strategy to extract value from the platform is prohibited.
  • Only one welcome bonus is available per player, per household, and per device. Attempting to claim the welcome bonus multiple times via duplicate accounts will result in all accounts being closed.
  • Crickex apps reserves the right to amend, suspend, or cancel any promotion at any time with reasonable notice.

Bonus abuse: Crickex apps actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim bonuses, using automated software to meet wagering requirements, and coordinated play between multiple accounts. Any account found engaging in bonus abuse will be closed and all balances forfeited.

6 Game Rules & Fair Play

All games available on crickex apps are governed by their individual game rules, which are accessible within each game. In the event of a discrepancy between a game's displayed result and the result recorded on crickex apps servers, the server record will be considered the authoritative result.

Crickex apps uses certified Random Number Generator (RNG) technology across all applicable games. The RNG is independently audited to ensure that outcomes are genuinely random and cannot be predicted, manipulated, or influenced by any party — including crickex apps itself. Published Return to Player (RTP) figures reflect the certified long-term average return for each game.

  • Technical malfunctions during a game session void all bets placed in that session. Crickex apps will refund the bet amount to your account balance.
  • If a game is interrupted due to a connection failure on your end, the game outcome will be determined by the server state at the time of disconnection.
  • Crickex apps reserves the right to void any bet placed in error, including bets placed at incorrect odds due to a technical error.
  • Players must not use any software, tool, or method designed to gain an unfair advantage over other players or the platform.

7 Prohibited Conduct

The following activities are strictly prohibited on crickex apps. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Opening or operating more than one account on crickex apps
  • Providing false, misleading, or incomplete information during registration or KYC verification
  • Using stolen, fraudulent, or unauthorised payment methods to fund your account
  • Attempting to launder money or use crickex apps for any illegal financial activity
  • Using automated bots, scripts, or software to place bets or interact with the platform
  • Exploiting software bugs, glitches, or errors for financial gain — any winnings obtained this way will be voided
  • Colluding with other players to gain an unfair advantage in any game
  • Threatening, harassing, or abusing crickex apps staff or other players
  • Attempting to access another player's account without authorisation
  • Selling, transferring, or purchasing crickex apps accounts

Crickex apps employs automated and manual monitoring systems to detect prohibited conduct. If your account is flagged, we may place a temporary hold on withdrawals while an investigation is conducted. We will notify you of the outcome within a reasonable timeframe.

8 Account Suspension & Closure

Crickex apps reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions
  • Failure to complete identity verification within the requested timeframe
  • Suspected fraudulent activity, money laundering, or other illegal conduct
  • Account inactivity — accounts with no login activity for 12 consecutive months may be classified as dormant
  • At the player's own request, including self-exclusion requests made under our Responsible Gaming policy

If your crickex apps account is closed due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. If your account is closed for any other reason, your verified balance will be returned to your registered payment method within a reasonable timeframe.

Dormant accounts on crickex apps may be subject to an inactivity fee of ৳100 per month after 12 months of inactivity, applied to the account balance until the balance reaches zero or the account is reactivated. You will be notified by email before any inactivity fee is applied.

9 Responsible Gaming

Crickex apps is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, all accessible directly from your account dashboard. These include deposit limits, session time limits, reality check reminders, take-a-break options, and self-exclusion.

If you believe your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team. Crickex apps staff are trained to assist players who raise concerns about their gaming behaviour and can guide you through the available options.

Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period. The minimum self-exclusion period on crickex apps is 6 months. During self-exclusion, you will not receive any marketing communications from crickex apps.

For full details of our responsible gaming programme, please visit our dedicated Responsible Gaming page.

10 Privacy & Data Protection

Crickex apps collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on crickex apps, you consent to the collection and processing of your personal data as described in that policy.

We collect personal data for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and improving the crickex apps platform. We do not sell your personal data to third parties. Data is shared only with service providers who assist in operating the platform, and only to the extent necessary for those purposes.

You have the right to request access to the personal data crickex apps holds about you, to request corrections, and to request deletion subject to our legal obligations. To exercise these rights, contact us at [email protected].

11 Intellectual Property

All content on the crickex apps platform — including but not limited to the website design, logo, graphics, text, game interfaces, software, and promotional materials — is the intellectual property of crickex apps or its licensors and is protected by applicable copyright and trademark law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the crickex apps platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any crickex apps content without our prior written consent.

12 Limitation of Liability

Crickex apps provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we do not guarantee uninterrupted access and are not liable for losses resulting from platform downtime, technical errors, or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, crickex apps shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings due to technical malfunction, loss of data, or unauthorised account access resulting from your failure to secure your credentials.

Nothing in these Terms limits crickex apps' liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

Crickex apps reserves the right to update or amend these Terms at any time. When material changes are made, we will notify registered players via email and display a notice on the crickex apps platform. The updated Terms will state the effective date of the changes.

Your continued use of crickex apps after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using crickex apps and may request account closure by contacting our support team.

Stay informed: We recommend reviewing these Terms periodically. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made to the crickex apps Terms and Conditions.

14 Contact Us

If you have any questions about these Terms and Conditions, or about your crickex apps account, our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly from the crickex apps platform — look for the chat icon in the bottom right corner
  • Response time: Live chat average under 3 minutes; email within 24 hours

For responsible gaming support, please visit our Responsible Gaming page. For information about how we handle your data, see our Privacy Policy.

What These Terms Mean for You as a Crickex Apps Player

These aren't just legal formalities — they're the framework that keeps crickex apps fair, secure, and trustworthy for every Bangladesh player.

Fair Rules for Everyone

The crickex apps Terms apply equally to every player. No special treatment, no hidden exceptions. The same rules that protect you also apply to every other player on the platform — that's what makes the environment fair.

Your Funds Are Protected

Crickex apps holds player funds in segregated accounts. These Terms confirm that your balance cannot be used for operational purposes and will be returned to you if your account is closed for any reason other than a breach of these Terms.

Bonus Terms Are Clear

Every crickex apps bonus comes with clearly stated wagering requirements, eligible games, and expiry dates. These Terms set the baseline rules so you always know exactly what you're agreeing to before you claim an offer.

Transparent Platform Conduct

Crickex apps commits to operating transparently. If we need to suspend your account or withhold a withdrawal for investigation, we will tell you why and give you a clear timeline — not just leave you waiting without explanation.

Responsible Gaming Support

These Terms formally commit crickex apps to providing responsible gaming tools and honouring self-exclusion requests. If you ask for a break, we will give you one — immediately and without question.

You'll Be Notified of Changes

Crickex apps will always notify you by email before material changes to these Terms take effect. You won't wake up one day to find the rules have changed without warning — we give you time to review and decide.

You've Read the Rules — Now Join Crickex Apps and Start Playing

Now that you know how crickex apps works and what to expect, create your account and claim your welcome bonus. Over 500,000 Bangladesh players are already on the platform — fair rules, fast payments, and 1,200+ games waiting for you.

18+ only. Please play responsibly. Responsible Gaming